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SmartBuy Policy

Terms and Conditions

  1. This offer applies for cashback or extra reward points on HDFC Bank Credit/Debit Card full swipe transactions on PharmEasy Msite/Desktop redirected through HDFC SmartBuy only.
  2. HDFC Bank will process cashback/extra reward points within 90 days from the transaction date.
  3. HDFC Bank does not warranty or make any representation about the quality, delivery, or otherwise of the services offered by the partner. Any dispute or claim regarding the services/offers must be resolved directly by the customers with the partner without any reference to HDFC Bank.
  4. HDFC Bank shall not be liable in any manner whatsoever for any loss/damage/claim that may arise out of use or otherwise of any goods/services/assured gifts/gift vouchers availed by the customers under the said Offer.
  5. HDFC Bank shall not be held liable for any delay or loss caused in the delivery of the services.
  6. This offer is available to customers who visit the PharmEasy Msite or Desktop after clicking the PharmEasy logo and accept the terms listed on the HDFC SmartBuy Website.
  7. The offer cannot be availed on Lab/Diagnostics orders. The SmartBuy Reward points/ Cashback benefits will not be posted if the transaction/order has Lab/Diagnostics.
  8. Any person availing this offer shall be deemed to have accepted these Terms and Conditions.
  9. HDFC Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all these terms and conditions or to replace, wholly or in part, this offers by another offer, whether like this offer or not, or to extend or withdraw it altogether.
  10. Benefits will not be posted on credit card accounts which are permanently delinquent or closed at the time of posting.
  11. Benefits will also not be posted on retail credit card accounts flagged for working capital usage.
  12. HDFC Bank Cardholders are not bound in any way to participate in this offer. Participation is voluntary, and the offer is being made purely on a best-effort basis.
  13. Nothing herein amounts to a commitment by HDFC Bank to conduct further, similar, or other offers.
  14. This offer is non-cashable, not extendable, and non-negotiable.
  15. If a card member has more than 1 (one) HDFC Bank Card, spending on the cards cannot be clubbed by the card member to qualify for the said offer.
  16. The above offer is a special offer by the Bank and merchant for select HDFC Bank Cardholders only. Nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
  17. All disputes, if any, arising out of or in connection with or because of the above offers or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only, irrespective of whether courts/tribunals in other areas have concurrent or similar jurisdiction.
  18. Any query regarding the program will be entertained till 60 days from the posting date. After said date, the Bank will not entertain any correspondence or communication regarding this Program from the cardholder.
  19. The Cardholder may bear any tax, service charge, or other charges regarding the Promotional Offer.
  20. HDFC Bank and/or PharmEasy reserve the right to disqualify any cardholder from the offer's benefits if fraudulent activity is identified as being carried out to avail of the offer's benefits or otherwise by using the Card.
  21. Any query regarding the offer will be entertained for 60 days from the offer fulfilment date. After that date, the Bank will not entertain any correspondence or communication regarding this offer from the customer.
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